You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 0.9, Shift: Day, Schedule: 7Am-7:30PM, 3 days a week, rotating weekends and holidays

Job Description

Title of Position: Unit Care Assistant

Department(s): various

Job Code: 750, 7288

Supervisor's Title: Nurse Manager

Exemption Status: Non-exempt

Functions Responsible for:

Last Revised: January 2021

VISION

Creating healthy communities one person at a time.

ROLE SUMMARY

The Unit Care Assistant is responsible for secretarial and patient care duties necessary for a smooth running unit. Collaborate to provide optimal plan of case based on age/diagnosis specific needs.

VALUES

Demonstrates behaviors which contribute to the growth and achievement of Memorial's mission and fiscal health:

Is respectful of all people, internally and externally, to establish positive relationships; Demonstrates properly placed accountability for performance and organizational commitments; Increases effectiveness through collaboration and a high degree of teamwork; Practices intentional stewardship by careful and trustworthy use of resources and relationships; Promotes growth and change management by focusing on innovation to provide high quality service and results.

ESSENTIAL RESPONSIBILITIES

Handles clerical duties on nursing unit; including answering telephone, relaying messages, keeping records, directing visitors, distributing mail, and transcribing physicians' orders Ensures documentation and problem solving begins immediately when breakdown in patient safety occurs. Demonstrates Memorial's expectations for customer service. Keeps RN and Shift Coordinator informed of pertinent information in a timely manner. Maintains confidentiality of patient information. Demonstrates advocacy for patient/family. Processes Physician/Practitioner orders in an accurate and timely fashion. Collaborates with all staff in the transfer/discharge of patients. Demonstrates inter/intradepartmental teamwork.

10. Accurately monitors unit records (staffing records, kardex, refrigerator/crash cart check lists etc.) as assigned.

11. Demonstrates flexibility in the unit secretary role.

Knows roles and responsibilities during all Emergency Codes and Red Rules. Collects and reports pertinent objective and subjective data regarding health status of patient/client including biological/psychological/social/emotional/spiritual determinants of health. Collaborates to provide nursing care: preventive, supportive, restorative. Collaborates in the revision and effectiveness of plan of care to achieved desired results. Documents accurately and legibly, per policy and procedure, on essential documents. Participates in hourly rounding. Ensures documentation and problem solving begins immediately when breakdown in patient safety occurs; i.e. reports to appropriate personnel and generates electronic Quantros report or appropriate form. Consistently involves patient and family in plan of care as well as response to plan of care. Demonstrates personal awareness of own values, beliefs and the influence of ability to advocate for patient and family. Participates in evaluating plan, process of care; modifies plan as appropriate under the direction of RN. Consistently demonstrates flexibility in own role in patient assignment. Participates in discharge planning beginning at admission. Performs direct and indirect patient care activities according to established policies and procedures, observes and reports changes in patient conditions and maintains a safe and clean patient and environment.

QUALIFICATIONS AND REQUIREMENTS

Education: High School diploma or GED equivalent required. Graduate of an accredited NAC program required.

Experience: Previous acute care experience preferred. Previous medical office experience preferred.

Licenses/Certificates/Registration: Washington State (DOH) Nursing Assistant Certification. American Heart Association BLS required.

Level of Business Knowledge/Knowledge/Skills/Abilities:

Comprehension

Ability to speak, understand, remember, and apply oral and/or written instructions in English.

Strong critical thinking and analytical skills

Reasoning and Decision Making

Ability to use and analyze hospital, county and state health data to modify and support community programs.

Ability to make decisions which may have significant impact on the department's credibility, program operations and services.

Organization

Demonstrates organizational skills and commitment to follow through on tasks with minimal supervision

Communication

Demonstrates ability to work effectively with people

Ability to communicate in a professional, and respectful manner both orally and in writing.

Physical requirements for this position include: hearing, seeing, speaking, feeling, reaching, grasping, and repetitive motions.

This position requires standing for long period of time, sitting may be required routinely. Walking and standing are required routinely.

This position requires exerting up to 50 pounds of force in order to lift, carry, pull, or move objects

"Yakima Valley Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve."

Bilingual skills (English/Spanish) preferred

Position Summary

ESSENTIAL RESPONSIBILITIES
1. Handles clerical duties on nursing unit; including answering telephone, relaying messages, keeping
records, directing visitors, distributing mail, and transcribing physicians' orders
2. Ensures documentation and problem solving begins immediately when breakdown in patient safety
occurs.
3. Demonstrates Memorial's expectations for customer service.
4. Keeps RN and Shift Coordinator informed of pertinent information in a timely manner.
5. Maintains confidentiality of patient information.
6. Demonstrates advocacy for patient/family.
7. Processes Physician/Practitioner orders in an accurate and timely fashion.
8. Collaborates with all staff in the transfer/discharge of patients.
9. Demonstrates inter/intradepartmental teamwork.
10. Accurately monitors unit records (staffing records, kardex, refrigerator/crash cart check lists etc.) as
assigned.
11. Demonstrates flexibility in the unit secretary role.
12. Knows roles and responsibilities during all Emergency Codes and Red Rules.
13. Collects and reports pertinent objective and subjective data regarding health status of patient/client
including biological/psychological/social/emotional/spiritual determinants of health.
14. Collaborates to provide nursing care: preventive, supportive, restorative.
15. Collaborates in the revision and effectiveness of plan of care to achieved desired results.
16. Documents accurately and legibly, per policy and procedure, on essential documents.
17. Participates in hourly rounding.
18. Ensures documentation and problem solving begins immediately when breakdown in patient safety
occurs; i.e. reports to appropriate personnel and generates electronic Quantros report or appropriate
form.
19. Consistently involves patient and family in plan of care as well as response to plan of care.
20. Demonstrates personal awareness of own values, beliefs and the influence of ability to advocate for
patient and family.
21. Participates in evaluating plan, process of care; modifies plan as appropriate under the direction of RN.
22. Consistently demonstrates flexibility in own role in patient assignment.
23. Participates in discharge planning beginning at admission.
24. Performs direct and indirect patient care activities according to established policies and procedures,
observes and reports changes in patient conditions and maintains a safe and clean patient and
environment.

QUALIFICATIONS AND REQUIREMENTS
Education: High School diploma or GED equivalent required. Graduate of an accredited NAC program
required.
Experience: Previous acute care experience preferred. Previous medical office experience preferred.
Licenses/Certificates/Registration: Washington State (DOH) Nursing Assistant Certification. American
Heart Association BLS required.

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes "America's Best Employers by State" in 2023
• Technology: "Most Wired"health caresystem 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

Associated benefit information can be viewed .