include, but are not limited to Perform reviews to assess adherence with applicable federal and state consumer protection laws and regulations based on the approved compliance review schedule. Support work performed with detailed workpapers that adequately document scopes and results of reviews. Effectively communicate, in oral and in written form, the review process and f

include, but are not limited to Perform reviews to assess adherence with applicable federal and state consumer protection laws and regulations based on the approved compliance review schedule. Support work performed with detailed workpapers that adequately document scopes and results of reviews. Effectively communicate, in oral and in written form, the review process and f

include, but are not limited to Perform reviews to assess adherence with applicable federal and state consumer protection laws and regulations based on the approved compliance review schedule. Support work performed with detailed workpapers that adequately document scopes and results of reviews. Effectively communicate, in oral and in written form, the review process and f

include, but are not limited to Perform reviews to assess adherence with applicable federal and state consumer protection laws and regulations based on the approved compliance review schedule. Support work performed with detailed workpapers that adequately document scopes and results of reviews. Effectively communicate, in oral and in written form, the review process and f

include, but are not limited to Perform reviews to assess adherence with applicable federal and state consumer protection laws and regulations based on the approved compliance review schedule. Support work performed with detailed workpapers that adequately document scopes and results of reviews. Effectively communicate, in oral and in written form, the review process and f

include, but are not limited to Loan Servicing Prepares and completes Paid Note Statements including releases of titles and preparation of mortgage releases, which may include electronic recording as applicable. Prepares payoff statements. Automatic payment additions. Fee and interest waives. Provides exceptional customer service by phone or email to internal and external

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Assists loan officers by preparing various documents such as sending notices, preparing past due correspondence, printing reports from Director and ordering credit bureau reports and appraisals. Assist loan officers with worksheets on secondary market loans and real estate loans. Disburses secondary market loans. Receives loan payments and l

include, but are not limited to Assists loan officers by preparing various documents such as sending notices, preparing past due correspondence, ordering credit bureau reports and appraisals and preparing customer correspondence. Assists loan officers in gathering information for new loan requests and submits loan requests and supporting documentation to Central Loan Proce

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to GENERAL Use a consultative sales process to build a thorough customer profile and identify current and future financial needs. Opens all deposit related products including but not limited to IRA, Trust, Business, POA, Estate, etc. Analyzes and reviews legal documentation associated with opening accounts. Originate consumer loan applications

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Interviews loan applicants explaining loan options, rates, terms and collateral requirements; gather the required information to provide a complete application to the appropriate loan processor. Conducts loan closings. Ensures all documents are appropriately signed and all underwriting conditions are met. When necessary, takes all steps nece

include, but are not limited to Protecting our customers by properly verifying callers before releasing any information or making changes to an account Assisting callers with general questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Requesting account maintenance (